A multilingual workforce presents unique challenges. With multilingual teams, miscommunication can happen frequently, and employees may have preconceived ideas about co-workers from different countries and cultures. Unclear or inadequate communication can also lead to dangerous situations where employees have, for instance, difficulties understanding security protocols.

This webinar will teach you to identify and adapt your communication style to increase team productivity and build bridges with colleagues, communities, customers, and associates from all backgrounds.

You will explore how you can stimulate effective communication with others. You will receive practical and actionable tools you can use immediately so your message is understood, well received, and acted on.

Course Objectives:

In today's collaborative and diverse world, when speaking is done well, business gets done well. Whether presenting proposals, leading meetings, conducting interviews, facilitating training, or pitching to investors or potential customers and clients, a well-targeted, structured, and delivered message is vital to get the results intended.  

Not being able to speak well can limit your career and business.

This practical webinar will give you the tools, tips, and strategies to improve your communication and relationships at work and in business. You will:

• Reduce instances of being misunderstood or misrepresented.

• Deal with cultural, generational, religious, and other differences more sensitively.

• Build stronger working relationships.

• Improve productivity by providing a more comfortable and inclusive working climate.

• Become more aware of employees’ or colleagues’ perceptions and perspectives.

You will learn methods to speak to diverse audiences effectively.

Course Outline:

• Benefits of considering cultural values when communicating in a multicultural community and workplace. 

• Develop an action plan to improve your communication skills.

• Effective communication skills to build relationships with colleagues in a globalized workplace. 

• Understanding differences in body language.

• Identify words, phrases, and situations that may appear disrespectful to others.

• Develop active listening skills.

• Ways to be open and inclusive of other cultures.

• Common communication “bloopers” that are misunderstood.

• How to be approachable for open communication.

• Setting the right environment for fair and productive communication.

• Structuring and expressing your ideas persuasively. 

• Recognizing the impact of culture on factors of motivation.

• Troubleshooting common issues when communicating in a multicultural workplace.

BONUS: 

Complimentary Resource (available on request):

Manager’s Guide to Effective Communication in a Diverse Workplace.

This quick guide will help you hone your communication skill for a diverse workforce.

What You Get:

• Training Materials

• Live Q&A Session with our Expert

• Participation Certificate

• Access to Signup Community (Optional)

• Reward Points

Who Will Benefit:

• Managers who need to be more assertive with their team.

• Emerging leaders who want to communicate more clearly and confidently.

• Passive communicators who want to speak more directly and honestly.

• People who are fearful of saying "no" and setting boundaries.

• People who are tired of being invisible or constantly interrupted in group situations.

• People who fear speaking up assertively need to overcome their fears.

• People starting a new job or team who want to establish assertive boundaries.

• People who have difficulty protecting their time, priorities, and goals.

• This webinar suits anyone who wants to improve their speaking skills.