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The Art of Giving and Receiving Feedback

5784
Duration : 60 Minutes

Catherine Rymsha,

Catherine M. Rymsha, EdD, is a distinguished leadership authority, acclaimed author, lecturer at the University of Massachusetts, Lowell, and a TEDx speaker.

With a wealth of expertise spanning from sales to marketing/communications to corporate leadership development, she brings a multifaceted perspective to her work Read more


Giving and receiving feedback is a critical skill for personal and professional growth, yet it often comes with fear and anxiety. Creating a safe environment is essential to facilitate open and honest communication. This involves establishing trust and respect, ensuring privacy, and setting the stage for productive conversations. Effective feedback should be constructive, specific, and focused on behaviors rather than personal attributes. Balancing positive and constructive feedback helps maintain morale and reinforces positive behaviors, fostering a culture of continuous improvement.

Receiving feedback gracefully is equally important. Active listening, asking clarifying questions, and reflecting on the feedback without becoming defensive can transform feedback into actionable insights. Effective communication techniques, such as using "I" statements and maintaining open body language, help in delivering and receiving feedback with empathy and understanding. Following up on feedback by developing a plan with measurable goals and discussing progress ensures that feedback leads to tangible improvements. By normalizing the feedback process and encouraging a supportive environment, individuals and organizations can overcome fear and use feedback as a powerful tool for growth and development.

Course Objectives:

• Create a Safe Environment

• Give Constructive Feedback through SBI 

• Discover how to Receive Feedback Gracefully

• Define Ways to Give Through Effective Communication

Why Should You Attend:

• Enhance Your Communication Skills: Learn effective techniques for giving and receiving feedback, which are essential for personal and professional growth.

• Create a Positive Feedback Culture: Discover how to establish trust and respect, fostering an environment where constructive feedback is welcomed and valued.

• Boost Personal and Team Performance: Gain insights on transforming feedback into actionable plans, leading to continuous improvement and development for yourself and your team.

Course Outline:

• Establish Trust and Respect: Learn how to create a safe environment for open and honest feedback.

• Deliver Constructive Feedback: Master the skills to provide specific, behavior-focused feedback effectively.

• Receive Feedback Positively: Develop techniques to listen actively, ask clarifying questions, and reflect on feedback without defensiveness.

• Enhance Communication Skills: Improve the use of "I" statements, open body language, and active listening in feedback conversations.

• Implement Feedback: Create actionable plans based on feedback and ensure follow-up for continuous improvement.

What You Get:

• Training Materials

• Live Q&A Session with our Expert

• Participation Certificate

• Access to Signup Community (Optional)

• Reward Points

Who Will Benefit:

• Managers and Team Leaders: Enhance your ability to provide constructive feedback and support your team's growth.

• Employees and Team Members: Improve your skills in receiving and utilizing feedback for personal and professional development.

• HR Professionals: Learn strategies to foster a feedback-rich culture within your organization.

• Educators and Trainers: Gain insights into effective communication techniques that can be applied in educational and training settings.

• Entrepreneurs and Business Owners: Develop a feedback system that can drive continuous improvement and success in your business.

• Anyone Seeking Personal Growth: Acquire valuable skills to enhance your communication and build stronger relationships in both personal and professional contexts.

Please reach us at 1-888-844-8963 for any further assistance or if you wish to register

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Subject : The Art of Giving and Receiving Feedback


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