This course, has been approved for 1.25 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
U. Harold Levy, President of Levy and Levy Enterprises, is a national and international speaker, trainer, consultant and recognized expert on civil right issues, human resources, leadership and management. Mr. Levy has over 25 years of experience in the profession, most recently as the Eastern Reg Read more
This workshop is a one-hour program that prepares individuals who will be members of a diverse team to participate effectively to maximize their contributions to the team by using their collective intelligence toward a common team objective.
We look at team-building issues and diversity not only in relation to race, ethnicity, gender, etc. but also across business functions, geographic areas, managerial levels and we explore how all these things can affect the workplace and profitability. We will also examine the concepts of cross-cultural communications, cultural diversity and the challenge of interacting with people who have different cultural backgrounds and experiences.
Course Objectives:
• How to take advantage of individual differences to create team synergy
• People skills and specific responsibilities needed to be a good team member in working with and in diverse groups
• Roles and functions of the team itself and each member learns to be more inclusive and value other people their ideas and participation
• Effective feedback and coaching skills and understand that the team development process builds team spirit and helps the team become productive more quickly
• How effective cross-cultural/cross-gender communication skills positively affect the functioning of the team
• How to work toward mutually beneficial solutions by valuing other team members skills and abilities
• How to participate in team meetings effectively
• Consensus and Conflict Resolution. Participants learn the proper use of these basic team skills
Course Outline:
• The Value of Managing Diversity
• Key Elements of the Team Member Role
• The Structure of an Effective Team
• The Process of Team Development
• Application of Key Communication Skills
• Achieving Collaborative Outcomes
• Effective Team Meeting Skills
• The Team Skills of Brainstorming
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
The primary goal of the course is to prepare individuals who will be members of a diverse team to participate effectively in order to maximize their contributions to the team and to the organization's bottom-line.
• HR Professionals
• CEO'S
• Directors
• Company Presidents
• Managers/Supervisors
• Vice Presidents
• All Employees
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