Communicating Essentials for Workplace and How to Improve Them
Duration : 60 Minutes
This course, has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Januarie Wood,
In today’s virtual, fast-paced environment, communication is the key and particularly tricky. This 60-minute webinar, Communicating Essentials addresses the vital skills needed in today’s busy and often hybrid work environment. Assertiveness is a mandatory skill but it must be balanced in order to convey messages that are well-received as well as readily understood. As communication becomes more digital and rushed, we must be cognisant of the value of simplicity and clarity while still adhering to professionalism, and appropriate tonality, clarity of verbiage and calm diplomacy is powerful.
Communicating strongly, specifically and respectfully is vital to building respect, conveying authority and creating cohesive, balanced relationships in the workplace and beyond.
Course Objectives:
• Establishing the perfect tone of voice that sends a message of credibility
• understanding how to assertively communicate needs, desires, and boundaries
• Adopting scripts that ensure clarity and reduce misunderstandings
• Utilizing writing tips for quick, clear written communication
• Understanding how to sound strong and confident without coming across as bossy or aggressive
• Gaining an understanding of how to manage emotions and communicate through them
Course Outline:
It is more important than ever to come across well-spoken, assertive, and diplomatic in today’s ever-changing, diverse work environment. Today’s seminar will address how to communicate calmly and clearly whether you are giving instruction, explaining expectations, sharing needs, or stating boundaries. You want to walk away from any interaction feeling that you not only understood the other, but were thoroughly understood, that you came across as diplomatic and professional, and that you controlled your emotion and presented yourself as a calm. Confident person worthy of respect - the voice of reason.
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
The following professionals will benefit from this training:
• Management
• Supervisors
• Trainers
• Technical Support
• Team Leads
• Anyone interested in becoming a stronger communicator
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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