This course, has been approved for 1.50 California HR recertification credit hours through HR Certification Institute® (HRCI®).
Jacquiline M. Wagner, Esq. is the proud President of Wagner HR.
Jacquiline uniquely understands the needs of business owners and employers when it comes to educating employees. For almost twenty years, Jacquiline has enjoyed the honor of training hundreds of employees and supervisors in an assortment of industri Read more
Appropriately responding to a complaint of discrimination, harassment or retaliation- or any other workplace issue- can mean the difference between a harmonious work environment and a turbulent one; between a lawsuit being filed and not being filed. A prompt and effective investigation of a workplace problem can curtail and prevent it from growing out of control, rather than escalating from inattention. This course will arm you with the right tools to conduct a sound investigation, enabling and empowering all involved to focus on the job at hand instead of the problems afoot.
Course Objectives:
Under the California Fair Employment and Housing Act, an employer has an obligation to take all reasonable steps necessary to prevent discrimination and harassment from occurring in the workplace. The affirmative and mandatory duty requires the employer to conduct a prompt investigation of a discrimination claim.
Course Outline:
Here is what you’ll learn in this course:
• What sorts of events trigger the need for an investigation;
• An employer’s duty to investigate claims of harassment, discrimination and retaliation;
• Various pitfalls of a shoddy investigation;
• Importance of promptness of investigation;
• How to make an investigation plan;
• Reasons employees may not immediately come forward with complaints;
• Addressing the “rumor mill”;
• Who should conduct the investigation;
• Steps of an effective investigation;
• Interim measures pending investigation;
• Avoiding aggressive tactics;
• Maintaining confidentiality;
• Effective documentation;
• Determining witness credibility;
• Drafting sound investigation reports/summaries of findings;
• Importance of reaching a determination;
• Appropriate corrective action following investigation;
• Avoiding disparagement and retaliation claims;
• Beyond the investigation and corrective action;
• Addressing mistakes in the investigation; and
• Best practices.
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
All California employers, supervisors, human resources staff and executives, payroll staff and executives, and general counsel; roles include:
• Human Resource Managers
• Human Resource Executives
• Vice Presidents of Administration
• CEOs
• COOs
• CFOs
• Chief People Officers
• Organizational Development Managers
• Senior Operations Managers
• Directors of Learning and Development
• Risk Management Specialists
• Business Owners
• Business Leaders
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