Is your organization going through challenging time? I’m sure it is with all the changes and disruptions that are occurring and will continue to occur in 2022. To come through strong and equipped for the future, you will depend on your leaders and employees to perform at their optimum level.

Therefore, emotionally intelligent managers, supervisors and professional staff are your greatest assets. They solve problems, resolve conflict, and build teamwork. Researchers and business experts agree that people with high emotional intelligence (EQ) are consistently the top performers in their organizations. They’re more resilient and flexible when things get tough and are held in the highest regard by their bosses, peers, co-workers, and others.

On the other hand, those with low EQ, continually sabotage their own efforts and those of others. They fail to tune into the emotions of their employees; minimize their efforts to solve problem and improve productivity; and tend to alienate the members of their teams and other stakeholders.

There are extraordinary benefits to boosting your people skills and emotional intelligence in your workforce, especially today because of the impact of the pandemic- it’s a new normal workplace. With a greater level of self-awareness and control, as well as a better understanding of others, your workforce will be more focused, disciplined, collaborative and productive.

Course Objectives:

In this webinar they will become familiar with the EQ model and learn how to apply EQ skills to become more effective leaders, managers, and professional staff.

Why you should Attend:

Think of someone, a manager, a leader or even a colleague, who had the strongest impact on your engagement and job satisfaction. Who brought out the best in you? They most likely had a high degree of emotional intelligence and great people skills. You can as well.

Therefore, in today’s constantly changing workplace, it isn’t enough for you, whether a manager or supervisor, or professional to be smart; what is required is for you to have emotional intelligence (EQ) - the ability to effectively manage emotions and behavior; navigate this “new normal” workplace; and make the right decisions that will achieve positive results.

By using the people skills of emotional intelligence, you’ll gain the ability to respond more appropriately to the many changes and challenges that seems to be occurring daily, even hourly; as well lessen the stress and frustration that often come with dealing with rapid change and uncertainty.

In this webinar, you will discover exactly what emotional intelligence is … why it’s recognized as one of the hottest performance tools for success-minded people; how you can easily “raise” your EQ; and gain insight and tools you can apply to make your job and career more satisfying and successful.

Course Outline:

This webinar will cover these topics that will increase the understanding and application of emotional intelligence

• Define Emotional intelligence (EQ): what it is and why it is important

• Provide an EQ competency model and the four domains or core skills that are essential

• Identify the four elements of EQ and the questions you need to ask yourself to gauze your EQ

• Review three self-management skills to increase your professional, personal and leadership EQ

• Put it into practice: Using EQ for hiring and selection, leadership development, team effectiveness, customer service

• Plan actions or next steps for implementing key emotional intelligence ideas and skills

What You Get:

• Training Materials

• Live Q&A Session with our Expert

• Participation Certificate

• Access to Signup Community (Optional)

• Reward Points

Who Will Benefit:

• Human Resources Professionals

• VP of Human Resources

• Chief Learning Officer

• Directors

• Project Managers

• CEO’s

• COO’s

• Operation Managers and Supervisors

• Team Leaders