Emotional Intelligence for Effective Working Relationships
Duration : 60 Minutes
This course, has been approved for 1 HR (General) recertification credit hours toward aPHR™, PHR®, PHRca®, SPHR®, GPHR®, PHRi™ and SPHRi™ recertification through HR Certification Institute® (HRCI®).
Margie Faulk, PHR, SHRM-CP,
Margie Faulk is a senior level human resources professional with over 15 years of HR management and compliance experience. A current Compliance Advisor for HR Compliance Solutions, LLC, Margie, has worked as an HR Compliance advisor for major corporations and small businesses in the small, large, private, public and Non-profi Read more
Emotional Intelligence refers to your ability to recognize and manage your own emotions, recognize and respond to the emotions of others and build effective relationships at work. Developing self-awareness promotes increased productivity and higher job satisfaction. These changes can also lead to improved communication, increased empathy and better interpersonal rapport and relationships.
Using practical applications of emotional intelligence concepts you will learn how to connect better with others, manage your stress and discovers the triggers that set you off.
Course Objectives:
• Introduction to Emotional Intelligence
o What is Emotional Intelligence and why should it matter?
o Recognize behaviors associated with emotional intelligence
o The 12 signs of being emotionally intelligent
• What is emotion? And how does “Emotional Hijacking" take place?
• Self-Management
o How to take advantage of the power of optimism?
o How to manage your anger effectively?
• Self-Motivation-How to motivate yourself?
• Empathy-How to have empathic communication with others?
• Social Awareness
o How to have effective group interactions?
o How to listen positively?
Why Should You Attend:
Understanding EI and mastering the skills involving emotional intelligence will greatly help you and your team in difficult situations. The Emotional Intelligence course presented here aims to familiarize you with EI. So this course is an introduction to the field.
This webinar will help you identify the practical steps you can take to recognize the 12 signs of emotional intelligence and help you to develop your emotional intelligence.
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
Anyone who wants to maximize their business relationships for continued success by increasing their self-awareness and emotional management through emotional intelligence skills.
• Senior HR executives
• HR leaders
• Members of the senior executive team
• Directors, coordinators and supervisors
• Anyone leading and driving leadership and organizational culture transformation
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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