Handling Conflict Resolution
Duration : 90 Minutes
Paul Nunn,
Paul Nunn is a Sales and Leadership Trainer with over 25 years of training experience with community banks and credit unions across the country. He’s a certified leadership coach and has helped hundreds of bankers and leaders provide outstanding service by focusing on building a trusting rel Read more
Conflict is a part of our daily lives. Whether it’s with a customer, your coworker, or even a family member. But you’re not sure how to handle it; or you’re not sure if it’s even worth handling. And what if you have conflict with your manager? These are all valid questions. And this is why you should attend this webinar.
Course Objectives:
A survey by the Society for Human Resource Management (SHRM), found that 65% of employees reported experience workplace conflict, and 85% of HR Professionals reported spending up to 20% of their time managing conflicts.
How do you resolve conflict? Why does conflict occur? These are great questions that you’ll be able to answer after attending this session.
Course Outline:
• What is conflict?
• Why does conflict occur?
• The science behind conflict.
• The 5 ways we handle conflict.
Choosing the right approach to handle conflict, depending on the situation (and the person).
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
• HR Professionals
• CEO
• Senior Vice President
• Vice President
• Executive Director
• Managing Director
• Regional Vice President
• Area Supervisor
• Managers
• Project Managers
• Operation Managers and Supervisors
• Team Leaders
• HR Heads
• HR Managers
• Senior HR leaders
• Chief Learning Officer
• Directors
• Supervisors and managers at all levels as well as those wishing to become managers
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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