How to Manage Conflict on Remote Teams
Duration : 60 Minutes
Audrey Halpern,
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. Audrey's is currently a faculty member of American Management Association where she trains communication skills.
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Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done and your team on track.
Course Objectives:
In this webinar we will explore a variety of styles used to manage conflicts in order to resolve conflicts peacefully, fairly and decisively while staying emotionally balanced and remain friends with people you deal with.
Why Should You Attend:
Work remotely is becoming is now the new norm and managing conflicts efficiently is a skill everyone must have. Each of us has a preferred style for resolving conflicts influenced by our personality and experiences dealing with situations in the past. However not all conflicts situations are the same. If you were to limit yourself to just one method of resolutions you are likely to encounter difficulties where that style might be inappropriate. There are five basic styles that revolve around the degree of power and the degree of involvement.
Course Outline:
• What are the common conflicts on remote teams
• How to prevent Conflicts
• How conflicts escalate
• What are the Communications Barriers that Cause Conflicts
• How to Handle Conflicts
• How to Manage Emotions
• How to Respond to Escalating situations
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
Supervisors, managers and anyone responsible for managing a remote team of employees
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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