How to Manage Difficult Conversations to Build Team Trust
Duration : 60 Minutes
Roxana Radulescu,
Roxana is the Founder of All Personal, a Canadian award-winning leadership and team coaching & training company, helping mid-career professionals, executives and start-up co-founders elevate their careers and boost effective personal and team leadership, communication, impact, motivation and p Read more
Let’s have a look at what makes conversations difficult in the workplace and why it is essential to know how to manage them in order to build trust and psychological safety in teams. A practical session that provides techniques, examples and alternatives to turning a difficult conversation into valuable trust-building moments.
Course Objectives:
Navigating difficult conversations in the workplace is crucial for fostering trust and psychological safety within teams.
These challenging dialogues often arise due to conflicting opinions, sensitive topics, or uncertain outcomes. Rather than avoiding them, we should recognize that conflict isn't inherently bad; it's a necessary part of working well with others. By understanding the perspectives of all parties involved and actively listening, we can create a better work environment.
Managers play a pivotal role in handling these conversations productively, aiming for mutual understanding rather than immediate solutions. Preparing ahead of time and focusing on outcomes over emotions can transform difficult moments into valuable opportunities for trust-building.
Remember, addressing workplace issues openly contributes to a healthier organizational culture and higher employee engagement.
Course Outline:
Main areas covered in this webinar include:
• Difficult conversations: what makes them difficult and how to overcome that
• How to turn a difficult conversation into a productive one
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
Team leaders, managers, HR professionals, or individual contributors in any industry.
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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