Racquel Harris is The Chief Strategy Officer at R. L. Harris & Associates, LLC. Racquel has 25 years of Executive level experience in Human Resources and earned two certifications in Human Resources and certification in Risk Management. Racquel is a graduate of Indiana University where she rec Read more
Disagreements in the workplace can become unproductive if they are not managed adequately. However, productive disagreements have the potential to build a culture that embraces fluent communication and allows employees to broaden their perspective. Additionally, constructive disagreement helps teams work better as a unit as well as strengthen relationships among colleagues.
Why Should You Attend:
Conflict can be a valuable tool in team negotiation and decision making. Leaders should be able to navigate and foster constructive disagreements in a way that builds resilient teams. This is a method that strengthens team unity while allowing the diversity of thoughts and ideas to flourish. Even in situations where a decision doesn't align with everyone's opinion, implementing constructive disagreements ensures that all team members feel heard and respected. This webinar will teach attendees how to use conflict resolution strategies to build superior teams that are collaborative and innovative.
Course Outline:
• Innovative Strategies for Managing Conflict Resolution in The Workplace
• How to create a respectful environment where team members feel relaxed and comfortable expressing their constructive opinions.
• Ways to find common ground to generate compromise and encourage team members to provide constructive feedback.
• Creative ways to lead discussions that center around the problem or idea, not the individual.
• The importance of procedural and distributive Fairness.
• How to identify specific criteria that influence decision outcomes.
• What is “Group Think” and how it prevents team members from sharing their true views in workplace discussions.
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
C-Suite Executives, All Levels of HR, Business Owners, New Supervisors, Managers, Organizational & Non-Profit Leaders
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