Measuring and Understanding Cognitive Overload and Human Error
Duration : 90 Minutes
Dr. Ginette Collazo,
Ginette Collazo, Ph. D. is an Industrial-Organizational Psychologist with 20 years of experience that specializes in Engineering Psychology and Human Reliability, disciplines that study the interaction between human behavior and productivity. She has held positions leading training and human reliability programs in the Pharma Read more
Human error is known to be the major cause of quality and production losses in many industries. Although it is unlikely that human error will ever be totally eliminated, many human performance problems can be prevented. Human errors start at the design stage. Procedures play a vital role in human reliability. Nevertheless, it is really important to understand human behavior and the psychology of error as well as understand exactly where the instructions weaknesses are, so procedures can be human engineered, improved and/or fixed.
This webinar offers practical approaches to address writing rules to reduce the likelihood of procedures.
Course Objective:
• Know the definitions of cognitive load factors.
• Learn the Human Factors (20% Individual Performance).
• Learn the questions and possible answers.
• How to assess the areas.
• How to collect the responses.
• How to analyze the responses and determine the cognition levels.
• How to report the level of risk for Human Errors
• Recommend solutions
Course Outline:
• Definitions
• Human Error Categories
• Human limitations related to cognition
• Cognitive Load Categories that affect memory, attention and decision making.
• How to prepare the floor assessment
• What to look for when doing the assessment
• How to present results
• How to present recommendations
What You Get:
• Training Materials
• Live Q&A Session with our Expert
• Participation Certificate
• Access to Signup Community (Optional)
• Reward Points
Who Will Benefit:
• QA/QC directors and managers
• Process improvement/excellence professionals
• Training directors and managers
• Plant engineering
• Compliance officers
• Regulatory professionals
• Executive management
• Manufacturing operations directors
• Human factors professionals
Please reach us at 1-888-844-8963 for any further assistance or if you wish to register
100% MONEY BACK GUARANTEED
Refund / Cancellation policyGet In Touch
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