Globalization and technology have created an increasingly diverse workplace. As the world population grows and our connectivity increases, working alongside colleagues from different generations, life experiences, cultures, genders, orientations, and religions is common. The increased diversity, coupled with the shift toward remote and hybrid work environments, means it's more critical than ever to develop appropriate communication strategies and practices. Workers must be able to communicate in a way that ensures comprehension and inclusion with audiences from a variety of cultures.  However, the methods to navigate and influence these conversations are not always intuitive. 

This webinar will teach you to identify and adapt your communication style to increase team productivity and build bridges with colleagues, communities, customers, and associates from all backgrounds.

A multilingual workforce presents unique challenges. With multilingual teams, miscommunication can happen frequently, and employees may have preconceived ideas about co-workers from different countries and cultures. Unclear or inadequate communication can also lead to dangerous situations where employees have, for instance, difficulties understanding security protocols.

You will explore how you can stimulate effective communication with others. You will receive practical and actionable tools you can use immediately so your message is understood, well received, and acted on.

Course Objectives:

• How to Communicate smoothly so that both you and those to whom you are connecting with feel relaxed, tuned in, and focused.

• Communicate more clearly so your listeners can understand exactly what you're saying and what you mean.

• Speak more confidently so that your listeners like and trust you and therefore believe what you are saying.

• Effectively engage a diverse audience.

• How to connect with your audience and get them engaged and inspired by your message.

• Ensure your audience understands your message.

• Use body language that enhances and helps clarify your message without being misunderstood.

• The most common causes of insensitivity.

• Common words, phrases, and situations may appear disrespectful to others.

Why Should You Attend:

This practical webinar is designed to give you the tools, tips, and strategies to improve your communication and relationships at work and in business. You will:

• Reduce instances of being misunderstood or misrepresented.

• Deal with cultural, generational, religious, and other differences more sensitively.

• Build stronger working relationships.

• Improve productivity by providing a more comfortable and inclusive working climate.

• Become more aware of employees’ or colleagues’ perceptions and perspectives.

You will learn methods to speak to diverse audiences effectively.

Course Outline:

• Benefits of considering cultural values when communicating in a multicultural community and workplace. 

• Develop an action plan to improve your communication skills.

• Effective communication skills to build relationships with colleagues in a globalized workplace. 

• Understanding differences in body language.

• Identify words, phrases, and situations that may appear disrespectful to others.

• Develop active listening skills.

• Ways to be open and inclusive of other cultures.

• Common communication “bloopers” that are misunderstood.

• Examine and apply the four “C’s” style of effective communication.

• How to be approachable for open communication.

• Setting the right environment for fair and productive communication.

• Structuring and expressing your ideas persuasively. 

• Recognizing the impact of culture on factors of motivation.

• Troubleshooting common issues when communicating in a multicultural workplace.

What You Get:

• Training Materials

• Live Q&A Session with our Expert

• Participation Certificate

• Access to Signup Community (Optional)

• Reward Points

Who Will Benefit:

Anyone wanting to improve your speaking skills when communicating in a diverse workplace.